Need To Get Hold Of Us? Here Are Our Contact Details
Unit 8 Eastborough Office Park
15 Olympia Street
PO Box 197
For all queries related to Palo.
Due to the volume of emails received on a daily basis,
all queries will be answered within 48 hours.
Where you send your payment confirmations.
Please include your order number in the subject line
so that we may quickly identify your order.
Queries about your order:
Queries related to an order you have already placed.
All queries will be answered within 24 hours.
Please include your ORDER NUMBER in the subject line,
otherwise our system will automatically delete it and will therefore
never reach the call centre.
Have a suggestion or found an error/bug on our site?
Please let us know so that we can improve your
shopping experience with us.
You can at any time check the status of your order by
clicking "My Account" at the top of the screen and then click
the "My Orders" tab and then click on the order you wish to
see the status of.
Please note that due to the nature of our business,
we will only provide you with a telephone contact
number after you have placed your order with us.
All queries via email can be answered to a higher
quality level than telephone calls, as the call centre
agents may need to look up information on your order
and may therefore require a bit of time to resolve your
086 505 1429
We prefer to have all payment confirmations emailed to us
as we have found it to be more reliable than a FAX.